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Privacy Policy

Your privacy matters to us. This Privacy Policy describes what information we collect, how we use it, and how we protect it while you use Guardora VPN & Security App.

1. Information We Collect

Device Information

We may collect non-personal technical data such as:

  • Device model and OS version
  • Diagnostic logs and crash reports
  • VPN connection performance metrics

This information helps ensure compatibility and maintain app stability.

Usage Data

We may collect anonymized usage information such as:

  • Connection durations
  • Server selections
  • Feature interactions

We do not log browsing activity, online behavior, or the content of your VPN traffic.

User-Provided Information

When contacting support, you may provide personal information such as your email address or details about your request.

2. How We Use Your Information

We use collected information to:

  • Improve app performance and reliability
  • Diagnose technical issues
  • Provide customer support
  • Notify you about important updates or security changes

We do not sell, rent, or share your information for advertising.

3. Data Security & Retention

  • Sensitive data is encrypted when transmitted
  • No user activity or VPN browsing data is stored
  • Diagnostic data is retained only as long as necessary to maintain and improve the service
  • Personal information is deleted upon request, when possible

4. Third-Party Services

The app may use trusted third-party tools (e.g., analytics or crash reporting services). These services receive only anonymized or aggregated data and comply with privacy standards.

5. Children's Privacy

The app is not intended for children under 16. We do not knowingly collect information from minors. If such data is discovered, it will be deleted.

6. Your Rights

Depending on your location, you may have rights to:

  • Access, correct, or delete your personal data
  • Withdraw consent
  • Request information about how your data is used

You can contact us to exercise these rights.

7. Policy Updates

Occasionally, we may update this Privacy Policy to reflect new features or regulatory changes. Updates will appear within the app. Continued use signifies acceptance of the revised version.

8. Contact Us

For privacy-related questions or requests:
Email: [email protected]